FAQ

FAQ

Frequently Ask Questions.

Find answers to common queries about our collections, sizing, customization, orders, and policies. We’re here to ensure your shopping experience with Radhas is seamless, confident, and truly delightful.

Global questions.

Radhas offers a carefully curated collection of ethnic, festive, and contemporary traditional wear. Our designs blend cultural heritage with modern aesthetics, ensuring timeless elegance for every occasion.

Absolutely. Our collection is specially selected for weddings, festivals, engagements, receptions, and other memorable celebrations. Each piece is designed to help you stand out with confidence and grace.

Customization availability may vary depending on the design. Please contact our team directly to know if your preferred outfit can be tailored to your requirements.

We focus on high-quality fabrics that ensure comfort, elegance, and durability. Our collection may include silk, cotton blends, georgette, organza, and other premium materials suitable for festive wear.

You can place your order directly through our website or by contacting our store team for assistance. We ensure a smooth and secure shopping experience.

We offer reliable shipping services to ensure your order reaches you safely and on time. Delivery timelines may vary based on location.

Yes, we have a return and exchange policy for eligible products. Please refer to our policy page for detailed terms and conditions.

Follow us on social media and subscribe to our newsletter to stay informed about new arrivals, festive launches, and exclusive offers.

You can reach out to us via phone, email, or through our website’s contact form. Our team is always ready to assist you.

Need more help?

We’re happy to assist you. Contact our HR team for guidance and support.

Contact Sales

Need info about product or special offer?

New Bridal Arrivals

Discover our latest bridal designs featuring rich fabrics, intricate embroidery, and timeless elegance.

Payment Questions

We accept major debit cards, credit cards, UPI, net banking, and other secure online payment options to ensure a smooth and convenient checkout experience.

Yes. Your payment details are processed through secure and encrypted payment gateways. We prioritize your privacy and ensure that your information remains protected at all times.

Cash on Delivery availability may depend on your location. Please check at checkout to see if COD is available for your order.

Payments may be declined due to insufficient balance, incorrect card details, bank restrictions, or network issues. If the issue persists, we recommend contacting your bank or trying an alternative payment method.

No. All prices are clearly displayed at checkout. Any applicable taxes or shipping charges will be transparently shown before you complete your purchase.

Once an order is confirmed, the payment method cannot be changed. However, you may contact our support team immediately for assistance.

Promo
Discount up to 35% for Bridal Wear