At Radha’s Punalur (https://radhaspunalur.com), we strive to provide quality services and ensure customer satisfaction. This Refund and Cancellation Policy outlines the terms under which cancellations and refunds are handled.
Orders may be cancelled only before they are processed or shipped. Once an order has been processed or dispatched, cancellation may not be possible.
If you wish to cancel your order, please contact us as soon as possible through the contact information provided on our website.
Refunds may be issued under the following circumstances:
If the order is cancelled before it is processed.
If the product or service delivered is defective, damaged, or incorrect.
If the product cannot be delivered due to unforeseen circumstances from our side.
Refund requests must be made within 3–7 days of receiving the product or service.
Refunds will not be issued in the following situations:
If the product has been used, damaged, or altered after delivery.
If the request is made after the allowed refund period.
If incorrect information (such as shipping address) was provided by the customer.
Once your refund request is received and approved:
The refund will be processed within 5–10 business days.
The amount will be credited through the original payment method used during the purchase.
Processing times may vary depending on your bank or payment provider.
If you have any questions about cancellations or refunds, please contact us through the details provided on our website:
Website: https://radhaspunalur.com
